Benefits:

Flexible schedule
Free food & snacks
Paid time off

Volunteer Coordinator
Location: The Front Door Community Service Center, Snoqualmie Valley
Status: Part-time (20 hours per week)
Reports to: Director of Programs

About Reclaim
Reclaim is a trusted community resource that provides pathways to stability, opportunity, and connection. We support people experiencing homelessness or housing insecurity through emergency shelter, case management, and access to basic needs. Our programs are rooted in compassion, dignity, and the belief that everyone deserves a safe and stable place to call home.

Our team is deeply committed to our work—and also to each other. We believe in supporting our coworkers, sharing a laugh during hard days, and celebrating small wins together. If you’re looking for a workplace that is collaborative, human-centered, and purpose-driven, we’d love to meet you.

About The Front Door Program
The Front Door is Reclaim’s newest program and an exciting expansion of our services. It’s designed to be an open-access, drop-in service hub for anyone in need, with special attention to those experiencing or at risk of housing instability.

Services at The Front Door include:

Threads of Kindness: a free clothing boutique
Emergency Food Pantry
Social Service Navigation and Case Management
Community Resource Referrals and Warm Handoffs

The Front Door is also a space where community members can volunteer, donate, and stay connected to local solutions for poverty and homelessness. It's a space rooted in respect, care, and connection.

Position Summary
The Volunteer Coordinator plays a key role in ensuring that The Front Door is welcoming, organized, and impactful. You’ll be the first point of contact for new and returning volunteers, helping them find meaningful ways to contribute. Your work will support the operation of our clothing boutique and emergency food pantry, as well as special projects and events.

This is a great opportunity for someone who enjoys working with people, loves organizing and improving systems, and wants to be part of a fun, mission-driven team that shows up for one another and our community every day.

Primary Responsibilities

Volunteer Program Coordination

Recruit, screen, and onboard new volunteers
Provide orientation and ongoing training
Match volunteers with roles that align with their skills and interests
Maintain regular contact with volunteers to ensure satisfaction and engagement
Schedule and assign volunteers to appropriate shifts and tasks
Maintain volunteer records, waivers, and contact information
Help build a welcoming and inclusive volunteer culture

Operations Support

Ensure smooth daily operations of Threads of Kindness and the food pantry
Provide coverage in the boutique or pantry as needed
Coordinate donation drop-offs and respond to in-kind donation inquiries
Maintain and share up-to-date donation needs with the public
Support staff with inventory organization and restocking
Participate in team meetings and planning discussions

Community Engagement

Represent Reclaim at community events, tabling opportunities, or volunteer fairs
Assist with volunteer recruitment across all programs (e.g., Shelter to Home, events)
Support annual events like drives, fundraisers, and community meals

Other Duties as Assigned

Flexibility and collaboration are key. We’re a small but mighty team, and we help each other out!

You’ll Thrive in This Role If You…

Are a people person who enjoys connecting with others and building community
Are organized and able to manage multiple tasks at once
Have great communication skills—written, verbal, and interpersonal
Feel comfortable giving direction and leading volunteers with kindness and clarity
Are comfortable working independently and making confident, informed decisions
Enjoy being in an environment where no two days are exactly the same
Are passionate about housing justice, dignity, and equity
Are ready to be part of a fun, supportive team that values your ideas and effort

Preferred Qualifications

At least 2 years of experience in human services, community engagement, or volunteer management
Experience working with people from diverse backgrounds with empathy and respect
Basic proficiency with Microsoft Office and/or Google Workspace
Familiarity with platforms like Mailchimp, Canva, or CRM software (a plus, not required)
Valid Washington State Driver’s License and acceptable driving history
Comfort with light lifting, standing for periods of time, and organizing physical spaces

Note: A combination of lived experience, education, and/or job experience will be considered. We welcome applicants who meet the spirit of these qualifications, even if you don’t check every box.

Work Conditions

Mostly on-site at The Front Door Community Service Center
Occasional local travel for outreach or events
Regular computer use and phone/email communication
Lifting and moving boxes up to 25 lbs occasionally
Mask-wearing and health precautions may be required during respiratory illness surges
Some evening or weekend hours for events may be requested with advance notice

Equal Opportunity Employer
Reclaim is an equal opportunity employer. We are committed to creating a work environment that is inclusive, respectful, and reflective of the diverse communities we serve. We actively seek applications from people with lived experience of homelessness, BIPOC individuals, LGBTQIA+ community members, and people with disabilities. We believe that a diverse and empowered team strengthens our work and furthers our mission.

What You’ll Love About Working at Reclaim

A warm, tight-knit team that has your back
A culture that values collaboration, laughter, and progress over perfection
The ability to directly impact the lives of people in your own community
A workplace that encourages creativity and welcomes your ideas
An environment where lived experience is seen as an asset, not a barrier
Lots of cute dog visitors, thrifted fashion finds, and spontaneous celebrations

Compensation: $25.00 per hour

Reclaim is a community resource providing pathways to stability, opportunity & connection.

In November of 2012, a group of concerned neighbors came together to discuss opening the community’s first-ever emergency shelter in North Bend. The person leading the charge was then Police Chief, Mark Toner. It was his vision, dedication and compassion that planted the seed for all that was to come. On December 23, 2012, just 42 days after our first public meeting, we opened our shelter to men, women and families experiencing homelessness in the Snoqualmie Valley.

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